{"id":2858,"date":"2019-10-29T22:31:05","date_gmt":"2019-10-29T20:31:05","guid":{"rendered":"https:\/\/monej.lt\/?page_id=2858"},"modified":"2024-02-01T15:10:36","modified_gmt":"2024-02-01T13:10:36","slug":"pristatymas-ir-grazinimas","status":"publish","type":"page","link":"https:\/\/monej.lt\/en\/pristatymas-ir-grazinimas\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-5db8a1c99f528\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-5db8a1c99f528 wd-title-color-default wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Delivery and returns<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Placing an order<\/strong><\/p>\n<p>After placing an order. you will receive a confirmation of order details. Please make sure you provide correct billing details - your name, surname, address, phone number to receive delivery information.<\/p>\n<p><strong>Delivery information<\/strong><\/p>\n<p>Delivery in Lithuania in 1-2 business days.<br \/>\nDelivery via Lithuanian Post in European countries - 5-10 business days, USA 5-10 business days, elsewhere - 10-20 business days.<br \/>\nExpress delivery in European countries \u2013 1-3 w.d., USA and rest of the world \u2013 3-4 w.d.<\/p>\n<p><strong>Please note: we are not responsible for any import taxes or duties which may arise in Buyer\u2019s country.<\/strong><\/p>\n<p><strong>Delivery in Lithuania and other countries.<\/strong><\/p>\n<p><strong>Delivery option - Courier:<\/strong><\/p>\n<ul>\n<li>The goods will be delivered to your address in Lithuania within 1-2 working days.<\/li>\n<li>Before the delivery of the goods, the Courier will arrange the delivery time convenient for you on the phone indicated in the order.<\/li>\n<li>After handing over the goods to the Courier, you will receive a confirmation by e-mail.<\/li>\n<\/ul>\n<p>We kindly ask you to fill in the required fields in the order so that the courier can contact you and arrange a convenient delivery time for you. Remember to include your phone number.<\/p>\n<p><strong>Delivery to nearest DPD Pickup terminal:<\/strong><\/p>\n<ul>\n<li>To receive the goods at your convenience and pay less for shipping, you can pick up your order from the nearest DPD Pickup delivery point.<\/li>\n<li>When ordering goods, choose the DPD Pickup terminal nearest to you.<\/li>\n<li>Parcels are delivered to the terminal within 1-2 business days.<\/li>\n<li>Once the shipment is delivered to the terminal of your choice, you will receive shipment short codes via SMS to pick up the shipment.<\/li>\n<li>The shipment must be picked up from the terminal within 72 hours of receiving the SMS.<\/li>\n<\/ul>\n<p><strong>Worldwide delivery via Lithuanian Post:<\/strong><\/p>\n<ul>\n<li>Pick up your order from nearest post office.<\/li>\n<li>Delivery in European countries within 5-10 business days.<\/li>\n<li>Delivery to USA and wordwide within 5-20 business days.<\/li>\n<li>Please proceed to pick up your ordered goods only when received SMS or letter notice.<\/li>\n<\/ul>\n<p class=\"translation-block\">Please note: we are not responsible for any import taxes or duties which may arise in Buyer\u2019s country.<\/p>\n<p><strong>Return of goods<\/strong><\/p>\n<p>You can return the product within 30 days of receiving it. You can return all items purchased at the MONEJ online store,\u00a0<strong>excluding socks and custom made accessories<\/strong>\u00a0<a href=\"https:\/\/e-seimas.lrs.lt\/portal\/legalAct\/lt\/TAD\/3e3f6a70164711e4aa9bb36470fb9e6e?fbclid=IwAR3l4F7KqB1WOQ475ed5Wcx_jb2xHIQc_TuqWpATfYP1LsbHxeGeQNnbcdo\">(Lithuanian Retail Regulations, Chapter II, Section I).<\/a><\/p>\n<p>Returned goods must be:<\/p>\n<ul>\n<li>Not worn and without external signs of wear (this item does not apply to the return of defective goods);<\/li>\n<li>Packed in suitable packaging to prevent damage during transportation;<\/li>\n<li>With all original labels on the product and without losing its commercial appearance;<\/li>\n<\/ul>\n<p>When returning the product, it is necessary to attach a document proving the sale (invoice, check or payment statement).<\/p>\n<p><strong>Exchange of the product is not possible.<\/strong><\/p>\n<p>You can return the item by registered mail (shipping costs will be paid by the buyer) at: Vilma Matuleviciene, Pabuklu str. 24, Narcieciai, Kaunas dist. 46465, Lithuania. The money will be returned to your\u00a0<strong><em>bank account within 14 days\u00a0<\/em><\/strong>(<a href=\"http:\/\/www.lithuanialaw.eu\/lt\/pradzia\/civiline-teise\/civilinis-kodeksas\/daiktu-keitimas-ir-grazinimas\/#daiktu-keitimas-ir-grazinimas\">Article 6.362 of the Civil Code of the Republic of Lithuania).<\/a><\/p>\n<p>During the Christmas period (from December 1 to December 31), goods purchased before the electronic day can be returned until January 15.<\/p>\n<p><strong>Defective goods<\/strong><\/p>\n<p>Pardav\u0117jas atsako u\u017e daikto tr\u016bkumus, kurie i\u0161ai\u0161k\u0117ja per 6 m\u0117n. nuo daikto \u012fsigijimo datos.<a href=\"http:\/\/www.civiliniskodeksas.lt\/\">\u00a0(LR Civilinio kodekso 6.338 dalis)<\/a><\/p>\n<p>Your opinion matters! If you are not satisfied with the quality of the product you have purchased - by email <a href=\"mailto:info@monej.lt\">info@monej.lt<\/a> arba tel. +370\u00a0601 55004 (darbo dienomis 10-17 val.). Mes i\u0161nagrin\u0117sime j\u016bs\u0173 pretenzij\u0105 ir pateiksime atsakym\u0105 per 5 d.d.\u00a0Pateikiant pretenzij\u0105 b\u016btina prid\u0117ti pirkim\u0105 \u012frodant\u012f dokument\u0105 (s\u0105skait\u0105 fakt\u016br\u0105, \u010dek\u012f arba mok\u0117jimo i\u0161ra\u0161\u0105), gaminio nuotrauk\u0105.<\/p>\n<p>If the Customer is not satisfied with MONEJ's final response to the out-of-court settlement of consumer disputes, they may contact the National Consumer Rights Protection Agency (address: Vilniaus g. 25, 01402 Vilnius, Lithuania, e-mail:\u00a0<a href=\"mailto:tarnyba@vvtat.lt\">tarnyba@vvtat.lt<\/a>, phone 852626751, website\u00a0<a href=\"http:\/\/www.vvtat.lt\/\">www.vvtat.lt<\/a>) in its territorial offices in the counties, or to complete the application form on the EGS platform:\u00a0<a href=\"http:\/\/ec.europa.eu\/odr\/\">http:\/\/ec.europa.eu\/odr\/<\/a><\/p>\n<p>The State Consumer Rights Protection Authority competent to resolve consumer disputes out of court (Vilniaus g. 25, 01402 Vilnius, Lithuania)\u00a0<a href=\"http:\/\/www.vvtat.lt\/\">www.vvtat.lt<\/a>)<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Pristatymas ir gr\u0105\u017einimas U\u017esakymo pateikimas I\u0161 karto po u\u017esakymo pateikimo, mes atsi\u0173sime Jums u\u017esakymo patvirtinim\u0105 su visomis detal\u0117mis. Pra\u0161ome pasitikrinti","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2858","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pristatymas ir gr\u0105\u017einimas | Monej<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monej.lt\/en\/pristatymas-ir-grazinimas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pristatymas ir gr\u0105\u017einimas | Monej\" \/>\n<meta property=\"og:url\" content=\"https:\/\/monej.lt\/en\/pristatymas-ir-grazinimas\/\" \/>\n<meta property=\"og:site_name\" content=\"Monej\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/monej.lt\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-01T13:10:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/\",\"url\":\"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/\",\"name\":\"Pristatymas ir gr\u0105\u017einimas | Monej\",\"isPartOf\":{\"@id\":\"https:\/\/monej.lt\/#website\"},\"datePublished\":\"2019-10-29T20:31:05+00:00\",\"dateModified\":\"2024-02-01T13:10:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/monej.lt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pristatymas ir gr\u0105\u017einimas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/monej.lt\/#website\",\"url\":\"https:\/\/monej.lt\/\",\"name\":\"Monej.lt\",\"description\":\"stilingi rank\u0173 darbo aksesuarai vyrams, moterims ir vaikams\",\"publisher\":{\"@id\":\"https:\/\/monej.lt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/monej.lt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/monej.lt\/#organization\",\"name\":\"Monej.lt\",\"url\":\"https:\/\/monej.lt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/monej.lt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/monej.lt\/wp-content\/uploads\/2019\/10\/MONEJ_r_be_gent.png\",\"contentUrl\":\"https:\/\/monej.lt\/wp-content\/uploads\/2019\/10\/MONEJ_r_be_gent.png\",\"width\":965,\"height\":797,\"caption\":\"Monej.lt\"},\"image\":{\"@id\":\"https:\/\/monej.lt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/monej.lt\",\"https:\/\/www.instagram.com\/monejlt\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pristatymas ir gr\u0105\u017einimas | Monej","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/monej.lt\/en\/pristatymas-ir-grazinimas\/","og_locale":"en_US","og_type":"article","og_title":"Pristatymas ir gr\u0105\u017einimas | Monej","og_url":"https:\/\/monej.lt\/en\/pristatymas-ir-grazinimas\/","og_site_name":"Monej","article_publisher":"https:\/\/www.facebook.com\/monej.lt","article_modified_time":"2024-02-01T13:10:36+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/","url":"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/","name":"Pristatymas ir gr\u0105\u017einimas | Monej","isPartOf":{"@id":"https:\/\/monej.lt\/#website"},"datePublished":"2019-10-29T20:31:05+00:00","dateModified":"2024-02-01T13:10:36+00:00","breadcrumb":{"@id":"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/monej.lt\/pristatymas-ir-grazinimas\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/monej.lt\/pristatymas-ir-grazinimas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/monej.lt\/"},{"@type":"ListItem","position":2,"name":"Pristatymas ir gr\u0105\u017einimas"}]},{"@type":"WebSite","@id":"https:\/\/monej.lt\/#website","url":"https:\/\/monej.lt\/","name":"Monej.lt","description":"stilingi rank\u0173 darbo aksesuarai vyrams, moterims ir vaikams","publisher":{"@id":"https:\/\/monej.lt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/monej.lt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/monej.lt\/#organization","name":"Monej.lt","url":"https:\/\/monej.lt\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/monej.lt\/#\/schema\/logo\/image\/","url":"https:\/\/monej.lt\/wp-content\/uploads\/2019\/10\/MONEJ_r_be_gent.png","contentUrl":"https:\/\/monej.lt\/wp-content\/uploads\/2019\/10\/MONEJ_r_be_gent.png","width":965,"height":797,"caption":"Monej.lt"},"image":{"@id":"https:\/\/monej.lt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/monej.lt","https:\/\/www.instagram.com\/monejlt\/"]}]}},"_links":{"self":[{"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/pages\/2858","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/comments?post=2858"}],"version-history":[{"count":4,"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/pages\/2858\/revisions"}],"predecessor-version":[{"id":6668,"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/pages\/2858\/revisions\/6668"}],"wp:attachment":[{"href":"https:\/\/monej.lt\/en\/wp-json\/wp\/v2\/media?parent=2858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}